Thank goodness for Jean, she kept us sane and helped us through a nightmare new house purchase with Lennar. When Lennar missed dates or would not return our calls, it was Jean who managed to get some information. We are finally in our new home, almost six months after the first date given by Lennar and it looks like it will have been worth the wait. Buying a new home is stressful enough, Lennar added many extra layers of frustration, but Jean held our hand throughout. If you are going to buy a new build make sure you have Jean on your team.