Bought and sold a Single Family home in 2015 in Oviedo, FL. We decided to move Labor Day weekend. After scouring the internet and reading reviews I left a message on the Jean Scott website (and a few others) that Sunday afternoon. On Monday (Labor Day) Tom Scott phoned; I couldn’t believe that someone called us back over a long holiday weekend. We spoke of our needs and we set up an interview/appointment for the following Wednesday with our buying agent, Joann. I received multiple emails and contacts over the next two days explaining processes from their entire team. My husband and I met with Joann, explained our wants and needs and went to look at a few houses that very day. We viewed a few more over the weekend and she let us know that a listing had just come on the market and that she thought it would be perfect. We went and looked at the home on Monday and agreed! We put an offer in that night and had a contract on the home the following day. Seriously…a week (and a day) after our decision was made, we had a contract on a new house, in our desired area, with all of what we wanted (including price!). The entire process went super smooth. We used their recommended inspectors, and some service providers for the home (to update floors and paint). We closed with no issues, on time and had our keys in hand at closing. We met with Karen, our selling agent and completed all of our paperwork with no issues. She was able to show us how much she thought our home would sell for, how to set the home up to show and what we needed to do throughout the entire process. I think this was really important. Seeing the market analysis and listing the home at what the home would be valued at is huge. They met with us to take photos and a video to showcase our home. We listed the home on Friday and had not one but FOUR offers by Sunday and a signed contract for our full asking price on Monday. Again, we were walked through the process by Karen and the entire team. The home closed with no issues. They even met us at my husbands office to sign closing paperwork. I have many friends that have moved over the past several years, and no one’s experience was what ours has been. We feel that we were supported through the process and whenever we had questions, they were answered extremely timely. Our move was about as stress free as one could be. I can’t say enough over how we feel that the Jean Scott team made our home buying and selling experience an awesome one! Thanks! Robb and Lisa – 12/13/2015
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